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Check for Lost or Damaged FBA Inventory

Identify inventory that Amazon has lost or damaged in their fulfillment centers and file reimbursement claims to recover the cost of those products.

Prerequisites​

  • Access to Amazon Seller Central with FBA permissions.
  • Knowledge of your product SKUs and ASINs.
  • Access to the FBA Reports section.
  • Understanding of the timeline — reimbursements can only be requested within 18 months of the loss or damage.

Procedure​

  1. Access the Inventory Adjustments Report
  2. Review Adjustment Codes
  3. Identify Missing or Unreimbursed Items
  4. Check the Reimbursement Report
  5. File a Reimbursement Claim

Members only

Get the full step-by-step procedure

  • 5 numbered steps with exact Seller Central paths
  • Fixes for the most common snags
  • 1 copy-paste message template
  • When to escalate, and to whom
  • How to confirm it worked
  • Best practices to prevent repeats
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