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ZipTopic is a library of 130+ step-by-step SOPs for running an Amazon business. When something breaks, or a routine task needs doing, you look up the procedure and follow it. No forum digging, no waiting on Seller Support to tell you what to try.
Try These Free SOPs
Four complete SOPs are open to everyone, so you can see exactly what you get:
- Handle a Listing Suppression: get a suppressed listing back into search.
- Add Backend Search Terms: add hidden keywords without stuffing or compliance issues.
- Add Variations: group sizes, colors, and pack options under one parent listing.
- Check Indexing & Keyword Ranking: confirm Amazon is actually showing your product for your keywords.
Every other SOP shows its overview and prerequisites for free. The full procedure, troubleshooting, and copy-paste message templates are for members.
Find the Right SOP Fast
Search
Press Ctrl + K (Cmd + K on Mac) from any page and type what's happening, like “stranded,” “reimbursement,” or “suppressed.” Results jump straight to the matching section.
Browse by category
The sidebar groups SOPs into 13 categories, from Listings & Optimization to Issue Resolution & Escalations. Expand a category to see every procedure in it.
Follow the links
Each SOP ends with Related SOPs, so you can move from fixing a problem to the routine that prevents it.
How Every SOP Is Laid Out
Every procedure uses the same structure, so once you've followed one you know where everything is in the rest:
| Section | What it gives you |
|---|---|
| Prerequisites | The access, tools, and information you need before starting. |
| Procedure | Numbered steps in the order you do them, with exact Seller Central paths. |
| Post-Execution Tasks | How to confirm it worked and what to record. |
| Common Issues & Troubleshooting | Fixes for the usual snags. Click a problem to expand its fix. |
| Escalation | Who to contact if you're still stuck, with a ready-to-send message template. |
| Best Practices | Habits that stop the problem from coming back. |
| Related SOPs | The next procedures you're likely to need. |
Message templates have a Copy button. Replace the highlighted [placeholders] before sending.
Using ZipTopic With a Team
- Onboard with it. Give new VAs and hires the SOPs for their role on day one, and have them run each task with the procedure open.
- Standardize with it. When two people do the same task differently, point both to the SOP.
- Check it before opening a case. Most Seller Support cases have a documented fix. The Escalation section tells you when a case is genuinely needed.
- Bookmark your essentials. Keep the SOPs you use weekly (restock reviews, account health checks, PPC optimization) one click away.
Keeping Up With Amazon
Amazon changes its policies and Seller Central screens regularly. SOPs are reviewed and updated as those changes happen, and new SOPs are added to the library at no extra cost.
Spotted a step that no longer matches what you see, or need an SOP that doesn't exist yet? Email [email protected] and it goes on the list.