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Manage FBM Orders

Correctly fulfill, ship, and confirm delivery for FBM (Fulfilled by Merchant) orders — ensuring all shipments go out on time and meet Amazon’s performance requirements.

Prerequisites​

  • Access to Amazon Seller Central with order management permissions.
  • Packaging supplies (boxes, envelopes, tape, printer).
  • Shipping accounts or labels for USPS, UPS, or FedEx.
  • Knowledge of product weights and dimensions.
  • Internet-connected printer for shipping labels and packing slips.

Procedure​

  1. Check for New Orders
  2. Prepare the Order
  3. Purchase or Upload Shipping Label
  4. Ship the Package
  5. Confirm Shipment in Seller Central

Members only

Get the full step-by-step procedure

  • 5 numbered steps with exact Seller Central paths
  • Fixes for the most common snags
  • 1 copy-paste message template
  • When to escalate, and to whom
  • How to confirm it worked
  • Best practices to prevent repeats
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