📄️ File an Appeal for Listing Reinstatement
Properly file an appeal when a product listing or ASIN is removed, suspended, or blocked — by preparing clear documentation, addressing the cause, and communicating with Amazon in a concise, professional way to restore the listing.
📄️ Handle Listing Takedowns or Claim Issues
Handle listing removals or takedowns caused by restricted ingredients, noncompliant claims, or customer safety concerns — by identifying the reason, correcting the issue, and restoring the listing safely and compliantly.
📄️ Handle Negative Reviews
Professionally and compliantly handle negative reviews (1–3 stars) by identifying valid concerns, responding when appropriate, and using the feedback to improve product quality and customer experience — all while staying within Amazon’s communication policies.
📄️ Monitor Account Health
Monitor your Amazon Account Health dashboard daily — checking key performance metrics like late shipments, order defect rate, and policy compliance — so you can prevent suspensions and resolve small issues before they grow.
📄️ Monitor Product Reviews & Ratings
Regularly check and analyze product reviews and star ratings — identifying trends, recurring issues, and opportunities for improvement, while staying compliant with Amazon’s review policies.
📄️ Report Fake or Competitor Reviews
Identify and report fake, malicious, or competitor-generated reviews that violate Amazon’s Community Guidelines — ensuring fair product feedback and protecting your brand reputation.
📄️ Report Hijackers or Listing Infringement
Identify and report unauthorized sellers (“hijackers”) or intellectual property (IP) infringements on your listings — protecting your brand’s Buy Box, reputation, and customer experience using Amazon’s Brand Registry Report Infringement tool.
📄️ Report IP Infringement
Properly respond to Intellectual Property (IP) or Copyright Infringement complaints — whether from other brands or by mistake — by identifying the source, resolving the issue, and appealing if necessary to protect your seller account and listings.
📄️ Respond to Policy Violations
Respond quickly and effectively to Amazon policy violations — by reviewing the issue, identifying the root cause, taking corrective action, and submitting a short, polite appeal if needed.
📄️ Stay FDA/FTC Compliant for Health Products
Make sure all product listings, packaging, ads, and marketing materials stay compliant with FDA and FTC regulations — avoiding medical or disease claims and ensuring truthful, substantiated statements across all sales channels.