Check for Reimbursement Opportunities

Identify and claim reimbursements from Amazon for lost, damaged, or incorrectly charged items — ensuring you recover all money owed to your business for inventory errors, FBA issues, or misapplied fees.

Prerequisites

• Access to Amazon Seller Central → Reports → Fulfillment.
• Familiarity with your product SKUs, ASINs, and shipment records.
• Basic Excel or Google Sheets skills for tracking.
• Optional: Third-party reimbursement tool (e.g., Sellerboard, Helium 10 Refund Genie).

Procedure

1. Understand What You Can Be Reimbursed For
2. Check for Lost or Damaged Inventory
3. Check FBA Reimbursement Reports
4. Verify Product Fee Accuracy
5. File a Reimbursement Case (If Needed)
6. Track Reimbursements

Members only

Get the full step-by-step procedure

• 6 numbered steps with exact Seller Central paths
• Fixes for the most common snags
• 2 copy-paste message templates
• When to escalate, and to whom
• How to confirm it worked
• Best practices to prevent repeats

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Related SOPs

• Handle FBA Customer Returns
• Replace Damaged or Missing Items
• Inventory Age Management SOP
• Check for Lost or Damaged FBA Inventory
• Ad Budget Tracking SOP